EOS Publications PTY LTD believes that privacy is an important individual right and is important to our own business and the businesses of our clients. In this policy we set out the standards to which EOS Publications PTY LTD is committed in ensuring the privacy of individuals. We are also bound to comply with the National Privacy Principles as set out in the Privacy Act 1988. This document provides general information about our information handling practices.
COLLECTION OF PERSONAL INFORMATION
EOS Publications PTY LTD only collects personal information if it is necessary for our business purposes. The information we collect will depend on the purpose for which it is collected – it may be limited to contact details where we interact with the public or it may include more detailed information where a client relationship exists (for instance financial details if we are engaged to perform financial services).
USE OF PERSONAL INFORMATION
We generally use personal information for the primary purpose for which it is collected. That may include supplying our services or responding to an individual’s request. Depending on the purpose for which we have collected personal information, we may store some of the information in our company records. Some or all of this information may be available to partners and authorised staff of EOS Publications PTY LTD for use in accordance with this policy. Internally, we have controls and procedures to ensure that personal information provided to us remains confidential. All of our staff are trained in privacy and are bound by strict duties of confidentiality to EOS Publications PTY LTD and its clients. We will not collect or use personal information in ways other than as stated in this policy unless we have obtained an individual’s consent. In some cases we may specifically request a consent form to be signed. In other cases, consent may be implied (for instance, where an individual gives us information after being fully advised of how it will be used).
DISCLOSURE OF PERSONAL INFORMATION
We do not sell or trade personal information, or allow third parties to use that personal information for their own purposes. If information needs to be accessed by a third party, we attempt to limit that access to the extent necessary for the third party to provide services to us or to perform its functions. We will ensure that those suppliers and contractors are also bound by duties of confidentiality, and by the same privacy obligations as EOS Publications PTY LTD itself. In all other cases, we will only disclose personal information to a third party if the disclosure is permitted by law (including under the National Privacy Principles). We also ask our clients to confirm that they have made their own disclosures or obtained consents before they pass any personal information to us. We may also transfer personal information where permitted under the National Privacy Principles.
PRIVACY ON OUR WEBSITE
SECURITY OF PERSONAL INFORMATION
EOS Publications PTY LTD aims to achieve industry standard practice in the security of personal information which it holds. It is our policy to destroy personal information after a suitable period of time once there is no longer a legal or business need for us to retain it.
ACCESS TO INFORMATION
We will provide access to personal information upon request by an individual, unless a request is unreasonable and the National Privacy Principles would permit us to decline that access (for instance, where granting access would infringe another person’s privacy). Clients who wish to gain access to their personal information should contact EOS Publications PTY LTD using the contact details set out in our website. When you make a request to access personal information, we will require you to provide some form of identification (e.g. driver’s licence or passport) so we can verify that you are the person to whom the information relates. In some cases we may also request an administrative fee to cover the cost of access.
CORRECTIONS AND CONCERNS
If you believe that information we hold about you is incorrect, or if you have concerns about how we are handling your personal information then we ask that you contact us and we will try to resolve those concerns.
EFFECT OF POLICY
This policy does not form a contract between an individual and EOS Publications PTY LTD. The policy may also be subject to change. Whenever you need to refer to this policy you should contact us, or check this website, for the most up to date version.